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Product & work

Root cause analysis (fishbone) template

An Ishikawa fishbone with people, process, technology, materials, environment and measurement categories for a structured root-cause session.

Best for
Quality, ops and engineering teams
Goal
Find causes behind a problem
Layout
Fishbone
Topics
17

How to use it

  1. State the problem precisely at the head.
  2. Ask “why?” repeatedly under each category.
  3. Mark verified causes with a tag such as #verified.
  4. Press Tab to add detail under any topic and Enter for another at the same level.

What’s inside

The full structure as text — the same content you get in the editor.

  • Problem statement
    • People
      • Training
      • Workload
    • Process
      • Missing step
      • Handoffs
    • Technology
      • Tooling
      • Configuration
    • Materials
      • Inputs
    • Environment
      • Conditions
    • Measurement
      • Metrics
      • Monitoring

Last reviewed 2026-10-30. Placeholders are deliberately generic — replace them with your own facts and sources.